Get a library card?
The best way to get a library card is to visit your most convenient library in person. You can find a map or a list of libraries in our region, and click on a library to find out contact information and open hours.
We encourage you to call the library of your choice and ask about obtaining a card. All New York residents are eligible to receive a free library card and library services, even if the town they live in does not have a library. We do not have online registration at this time. If you need further help, please email firstname.lastname@example.org and we’ll do our best to assist you.
Find my card number?
When you register for a card at one of the thirty libraries in our region, you will be given a card with a barcode number. This is your library card number, sometimes referred to as your library id. There is also a handy key tag you can keep on your keychain or attached to a backpack. When you use the library, a staff member will ask for your card or key tag to scan it when you check out books. You can also use your library card number to sign in to the online catalog or the ebook, emagazine or downloadable audiobook collections. For the online catalog, you will also need your PIN, which is a four digit number you should receive when you register for your card.
If you lose your card, please contact your library to obtain a new card. If you forget to bring your card to the library, in most cases you will still be able to check out books. However, it is much easier for staff to scan your card, so please try to bring it. If you are traveling and want to access ebooks, but have forgotten to bring your card or card number, you can either contact your library or email email@example.com with your name and we will look it up for you.
Find my PIN?
Your PIN is initially set as the last four digits of the phone number you gave the library when you registered. If your PIN is not working, either contact your library or email firstname.lastname@example.org with your name and we will look it up for you. If you want to change your PIN, go to the online catalog and visit the “My Account” section. In the Personal Information tab, you will be able to change to a PIN of your choice.
Renew my expired card?
Every 3 years, or in some cases (depending on the library) every year, your library card expires. This just means you need to contact the library to confirm or update your contact information. If you are checking out books at the library, the staff will let you know when your card needs to be renewed. If you are using ebooks and downloadable audiobooks, you will not be able to log in if your card is expired. Either contact your library or email email@example.com with your name and ask us to renew your card. The library can renew it for the full period, but CEFLS is only able to renew it for a month to give you a chance to contact the library.
At this time, fines for overdue books or lost book replacement charges can only be paid in person at the library or by mailing a check to the library. If there are significant fines on your account, you might be blocked from checking out items. You can check what fines are on your card by going to the online catalog and visiting the “My Account” section.
Don’t see your question here?
Please email us at firstname.lastname@example.org and let us know what you would like to have explained!